| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Cannot afford to (administrative fees are too expensive) | 25 | 30 | 
                                                                 
                                    
                                    80%
                                 
                                                             | 
                            
                        
                        
                            
                    
| 2 | Too difficult to access the place of service | 0 | 0 | 
                                                                 
                                    
                                    0%
                                 
                                                             | 
                            
                        
                        
                            
                    
| 3 | The staff doesn't treat people with respect | 0 | 0 | 
                                                                 
                                    
                                    0%
                                 
                                                             | 
                            
                        
                        
                            
                    
| 4 | The process for applying and obtaining such documents is too | 1 | 0 | 
                                                                 
                                    
                                    0.2%
                                 
                                                             | 
                            
                        
                        
                            
                    
| 5 | It takes too long to get what you need | 0 | 0 | 
                                                                 
                                    
                                    0%
                                 
                                                             | 
                            
                        
                        
                            
                    
| 6 | Other reasons/ specify……… | 8 | 7 | 
                                                                 
                                    
                                    19.8%
                                 
                                                             | 
                            
                        
                        
                            
                    
| Sysmiss | 9641 | 9638 |