| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | Cannot afford to (administrative fees are too expensive) | 25 | 30 |
80%
|
| 2 | Too difficult to access the place of service | 0 | 0 |
0%
|
| 3 | The staff doesn't treat people with respect | 0 | 0 |
0%
|
| 4 | The process for applying and obtaining such documents is too | 1 | 0 |
0.2%
|
| 5 | It takes too long to get what you need | 0 | 0 |
0%
|
| 6 | Other reasons/ specify……… | 8 | 7 |
19.8%
|
| Sysmiss | 9641 | 9638 |