| Value | Category | Cases | Weighted | |
|---|---|---|---|---|
| 1 | quantity of service | 10 | 5 | 
                                                                 
                                    
                                    5.5%
                                 
                                                             | 
                            
                        
                        
                            
                    
| 2 | quality of service | 52 | 40 | 
                                                                 
                                    
                                    45.8%
                                 
                                                             | 
                            
                        
                        
                            
                    
| 3 | quantity and quality | 37 | 34 | 
                                                                 
                                    
                                    39.1%
                                 
                                                             | 
                            
                        
                        
                            
                    
| 4 | other/ specify | 7 | 7 | 
                                                                 
                                    
                                    8%
                                 
                                                             | 
                            
                        
                        
                            
                    
| 9 | I don't know | 1 | 1 | 
                                                                 
                                    
                                    1.5%
                                 
                                                             | 
                            
                        
                        
                            
                    
| Sysmiss | 9568 | 9587 |